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February 2009

Shocking Usability - Part 1: Sydney Public Transport

Oh baby, just where do I start with this one. In it’s infinite wisdom, Sydney mass transit (known as the RTA) has decided to begin replacing IMHO the already effective train station displays. Here are the new ones:

Let’s breakdown the ways in which this active signage is confusing.

Primarily, instead of the previous congruous interface on [...]

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